Advertising, CRM, Marketing, Sales, Customer Service, Customer Support
 
Agriculture
 
Airlines, Aerospace, Defense, Maritime, Military
 
Automotive
 
Business Support, Professional Services, Planning, Project Management, Risk Management, Compliance, Process Automation, Consulting, Outsourcing
 
Construction, Building, Engineering, Machinery, Homes
 
Culture, Arts, Heritage
 
Data Analytics, Data Science, AI, Machine Learning, Semantic Technologies
 
Design, Printing, Packaging
 
Education, Training, Instructional Design, Learning
 
Entertainment, Leisure, Gaming, Gambling, Sports, E-Sports
 
Events, Event Management, Event Services, Venues, Audio/Video
 
Finance, Banking, Financial Services, Financial Technology, Payments, Accounting, Taxation, Cyptocurrency
 
Food, Beverages
 
Government
 
Healthcare, Medical, Pharmaceuticals, Biotechnology
 
Human Resources, Recruitment
 
Insurance
 
Legal Services
 
Manufacturing, Engineering, Precision Engineering, Hardware, Semiconductor
 
Media, Radio, TV, Journalism
 
Non-profit, Community
 
Parks, Recreation, Nature, Wildnerness, Outdoors, Conservation, Ecotourism
 
Retail, Consumer Products, Fashion
 
Real Estate
 
Science, Research
 
Security, Cybersecurity
 
Software, Software Development, Software Development Tools, Open Source
 
Telecommunications, Technology, Internet, Networking, IT Services, IT Infrastructure, Electronics, Domain Registration, Web Hosting, Ecommerce, Cloud Services, Blockchain
 
Translation, Localization
 
Transportation, Delivery, Logistics, GPS, Mapping, Supply Chain
 
Travel, Hospitality, Holidays
 
Utilities, Energy, Mining, Extraction
 
Other (please specify)
 
Respondents who selected software development or software development tools were asked to also select the industries that the software product or service created by the organization primarily caters to, if possible. For example, e-learning software would also be categorized as “Education, Training” and point of sale software for restaurants would also be “Food, Beverages”.